On all orders from stock a right of withdrawal exists for 14 days from point of order/payment, there is no such clause for items specifcally ordered in for you the customer or specially manufactured or assembled.
We do charge a 20% restocking fee except where the fault has been made by us.
Items returned will only be accepted if the following criteria are followed :-
1) We have been notified and given you the correct return code for the package/s
2) The item/s are returned undamaged and in the same condition as they where when sent to you.
3) The individual items are as packaged from the manufacturer Kingsthorpe Precision Engineering Ltd &/or V L Churchill & Co Ltd.
Your statutory rights are not affected by any clauses.